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PRODUCT INSTRUCTION

Why choose stainless steel jewelry?
Stainless steel jewelry does not tarnish and oxidize,
It not like silver will get black,
It not like copper jewelry allergy prone,
It not like alloy jewelry because of lead.
And it is amazingly hypoallergenic.
Such advantages make it a more popular accessory.

PRODUCT PHOTOS

RETURN AND REFUNDS


If Any Question, Please Feel Free To Contact Us. Thank You!

JEWELRY MAINTENANCE

Avoid any touch with comestice,perfume,hair gel etc acidity substance ,jewelry will fade
Take off when swiming ,because it will be oxidized if touch with chloride in the pool
Take off when you sweat a lot, there will be chemical reaction which leads to the black dot appeared

SGS CERTIFICATE

ABOUT VNOX JEWELRY

VNOX is a young,active brand,our goal is to give our customer passion,decoration of your life,make your life more delicate.

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in 30 major countries world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Packages from India have fastest shipping time of under 1 week to 10 days and accompany a gift of same or lesser value as the cost of product ordered

Do you ship worldwide?

Yes. We provide free shipping to 67 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Jewelllery.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://jewelllery.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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G***i
10 Sep 2019

Excellent products

A***a
30 Aug 2019

Excellent, very good product and fast delivery

M***m
30 Aug 2019

The shipment took quite a while but it was worth it, i love them.

D***n
9 Aug 2019

Thank You

D***c
5 Aug 2019

VERY GOOD SELLER, I HAVE HAD A GIFT, A SMALL BAG FOR BRACELETS, THANKS FOR ALL, WISH YOU ALL THE BEST

Customer
23 Jul 2019

cool

A***v
22 Jul 2019

Delivery is fast, 17 days from order to receipt in n. Novgorod Track number tracked in truncated format (za) Package with puffy + extra branded pouch (3 extra photo On the hand sits confident Took because of the convenient fastener, it is really practical, which you can not say about simple buttons and ropes However, not every hand will fit, the size is not great If i found the right information-put like :)

D***a
11 Jul 2019

Very happy with my handle, very pretty and i come very fast to colombia, it took approximately 30 days.

D***o
26 Jun 2019

preciosa

J***z
12 Jun 2019

Very good quality. Thank you

A***w
4 Jun 2019

Everything is fine, delivery on time

T***t
1 Jun 2019

Excellent bracelet

S***s
29 May 2019

perfect thanks

F***t
29 May 2019

Niquel received Bracelet for my wrist

D***a
28 May 2019

Normally he can be believed

H***y
12 May 2019

good

R***r
4 May 2019

Not shine as displayed. Any way its good.

L***s
3 May 2019

Excellent product

S***o
24 Apr 2019

Item not received. The money was returned.

A***i
20 Apr 2019

Fast delivery, the wheel was bigger than it seemed in the photo. (The skin is slightly sticky). In the parcel put a gift

P***i
15 Apr 2019

ok

W***a
10 Apr 2019

Very bna

Y***a
8 Apr 2019

As in the picture, good quality, made qualitatively in fact, delivery fast, recommend'

C***t
23 Mar 2019

Bon produit.

Aaron Hopkins
21 Mar 2019

beautiful I love it store recommended

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