We are proud to offer international shipping services that currently operate in 30 major countries world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Packages from India have fastest shipping time of under 1 week to 10 days and accompany a gift of same or lesser value as the cost of product ordered
Yes. We provide free shipping to 67 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good item and very fast shipping
I made this for a couple. It is just as described. Delivery took 65days. That's a really long time.
Very happy. Great article, it was much better than I thought. For girl it's big
All for 5 +...
it is nice but it took much time to recover to to urgent situation but the photo must be at centre of the watch
Took too long to arrive, product came broken but the watch is OK
This watch is very beautiful, I am very satisfied!
You made this watch very beautiful, thank you
Great watch. Walked 2 months, but they are worth it.
The Watch arrived in good furniture state, well packed thought the box would come marked, But no mess, I really liked the image well made. I will start to use and will be reporting its quality. Thank You
Watch delight! Dial on my photo. Quality at height, packaging is beyond praise. I'm very happy. It's cool. For a gift is not ashamed. There is a device to change the length of the strap. Simple and convenient! Super, i recommend.
Came in a super-package (wooden case). Best gift, recommend
Very pretty accurate to photography and delivery time very fast.
Very beautiful watch :)
Fast shipping. High quality photo insertion. Pretty design watch. The configuration is good. The store is kind. I want to recommend it as a gift.
Of quality and super cool, i am very happy with the product.
Enjoy flexible international shipping services that currently operate in over 67 countries across the world
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