We are proud to offer international shipping services that currently operate in 30 major countries world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Packages from India have fastest shipping time of under 1 week to 10 days and accompany a gift of same or lesser value as the cost of product ordered
Yes. We provide free shipping to 67 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 67 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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very large
Me goes a little big
Super Excellent!!!!! Luxurious!!!!!! Amazing!!!!!! The collar came bent, for it returned the money. Bracelets are chic!!!!
Came in late.
It’s pretty but it’s too big for me.
Received the parcel very quickly. Made an order of 09.05, and he came to the country of 21.05. Very fast. Packing is good. But, apparently, originally, the bracelets were slightly damaged and on one can be seen a small flaw (similar to the production scratch). The products fully match the photo. Very beautiful. Flaws are not noticeable. Very satisfied and I will order again! Super *** I received the package very quickly. I ordered on May 9, and it has arrived at the country on May 21. Very fast. The package was good. Products are fully consistent with the photo. Very beautiful it's look like the bracelets were slightly damaged and on the one there is a small flaw (similar to a manufacturing scratch). Flaws are almost invisible. Very satisfied and will re-order! Super
I love it.
very pretty and as pictured, will need cleaned fairly often with the fingerprints it picks up.
I have ordered on April 1st and received on April 20th. All my orders are just as pictured and describe. I love them all. Thank you!
Quality product
beautiful
Not perfect but overall pretty nice and perfect for what i want to do. Thank you
Gorgeous
The quality is good, but on my thin hand is large.
Good quality goods.
Good tight quality only, only on wide or thick wrist)))
It's a shame because it's a beautiful bracelet, it comes perfectly wrapped and without any scratches, but it's too big, I won't be able to use it on my wrist, very sad
the corners can bit less sharp, round is better