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Product always receives high satisfaction ratings from our customers

This is a 925 sterling silver pendant, without the silver chain. Need the chain ,go to the bottom and click the picture to choose the chain you need.

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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in 30 major countries world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Packages from India have fastest shipping time of under 1 week to 10 days and accompany a gift of same or lesser value as the cost of product ordered

Do you ship worldwide?

Yes. We provide free shipping to 67 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Jewelllery.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://jewelllery.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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K***a
25 Aug 2019

I am very satisfied, all as the description and the pictures. Shipment dotarła very fast

G***o
16 Aug 2019

Beautiful dije

C***L
16 Aug 2019

Another fantastic service from Jewelry Palace! This is my 2nd order from this store & the quality of it's products, service level and shipping response is superb and makes Jewelry Palace one of my best supplier of fashion jewellery! Will definitely be ordering from you again! A very big thank you from me!

R***l
14 Aug 2019

All is OK. Many Thanks. Roman Czech Republic.

M***.
4 Jun 2019

Cute! Often i wear, especially at once with a ring, bo to all things i eat.

M***a
24 May 2019

I collected the whole set. Looks great. Chain ordered separately.

M***l
16 Apr 2019

Super cute, exactly as pictured, a little smaller than I expected but love it.

I***k
15 Apr 2019

1 No Quality... Fast Shipping....Thanks store & AliExpress...

A***J
14 Apr 2019

ok

R***z
30 Mar 2019

Good

S***u
18 Mar 2019

Too small

JewelryPalace Authentic Natural Black Spinel Love Heart Pendants Solid 925 Sterling Silver Pendants Necklaces Without Chain

11 Reviews
US $18.97
US $24.34
30-40 days
Most of our products are made to order hence order processing time can vary from 2 to 4 days.
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Worldwide Shipping

Enjoy flexible international shipping services that currently operate in over 67 countries across the world

Free Returns

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