We are proud to offer international shipping services that currently operate in 30 major countries world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Packages from India have fastest shipping time of under 1 week to 10 days and accompany a gift of same or lesser value as the cost of product ordered
Yes. We provide free shipping to 67 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The package came to omsk very quickly: august 3 ordered, august 19 took in the post office. Track tracked all the way. The quality of jewelry is very good, the earrings are large, as i wanted, (only for thick lobe). Fasteners are well fastened, tight. Let's see how the material will be worn, i want not to wear it when you wear it. Photo of beauty did not pass, they colors like milk, white, the strap on the ring looks impressive, not large, afraid that it would not look neat, but looks cute. Thanks to the store. Girls order from this seller, you will not regret it.
Everything would be nothing, but on one earring, a very weak lock, probably soon fall off... very sorry, and so the delivery is very fast
The store sent the order immediately. the order is satisfied, the set corresponds to the photo, as a gift the seller put stud earrings, for which more thank you!!! Seller recommend. many thanks to the seller and all services.
The product corresponds to the description. Pretty fast delivery and present from store. Thank you!
The set is very beautiful very much and the store sociable to all my questions answered well
Everything looks like in the description, very beautiful! Thank you!
Very fast delivery well packed each earring in its package thanks to store for the gift
I really liked the kit! Fasteners on earrings are reliable (i was lucky), the size of the ring corresponds. And looks decent!
so good! thank u so much
Fast shipping and all superski, thank you store
All as in the picture, order not the first time already, super thanks sending fast
The set is just super, the ring 8 on my 18 size came perfectly, thank you very much to the store for the gift of the stamens of pearls, i will still order from this seller and the delivery is very fast
Enjoy flexible international shipping services that currently operate in over 67 countries across the world
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