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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Jewelllery.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://jewelllery.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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N***a
25 Sep 2019

Order 29.08.2019g. Received at the post on september 25, 2019. Fast delivery, beautiful ring. Thanks to the store.

N***a
10 Sep 2019

Very beautiful. But three days dressed and the paint black leaves.

J***k
1 Jul 2019

Ring is perfect, quality and very very very beautiful. Thank you very much. J.N.

B***a
3 Jun 2019

Thank you for the ring, very beautiful, unusual, for romantic, i recommend, received quickly, thanks to the store.

M***a
13 May 2019

Very beautiful and quality decoration. They look expensive, just fantastic. Thank you!

S***n
11 May 2019

In ukraine arrived on the mist express. Packed well, nothing wrinkled. The store answers quickly. Everyone is happy, took for a gift, birthday girl doge in delight.

I***a
10 May 2019

Received its ring, waited a long time (about 1,5 months), the tracking was not ice + still our post with customs brake adjustment... Came in a beautiful box and in the package. To say that it is beautiful-it's not to say anything, it's just awesome!!! I thought it would be cumbersome, but no-the village as a native (i'm not very used to wearing rings, taking into account work and other home affairs, so each of the new rings need a habit), and this ring is straight mine, dressed and do not feel it, nothing prevents, does not cling, the neighboring fingers do not cause discomfort. The performance of the ring per million, and the design, and the stones are matched perfectly, and the main stone as if the claws or teeth of a reptile are fixed and similar to the eyes of an unknown beast, the excitement of fantasy there is no limit. It looks expensive, stylish and, despite the size, very feminine. The main stone changes color depending on the lighting-from dark to smoky grayish brown (Light itself). The sample is knocked out, how much is silver-i do not know. Recommend!!!

I***a
27 Apr 2019

The ring is super, very effective and high-quality, the stone changes the color saturation from light to dark in different lighting. The phone camera on my photo slightly distorted the shape of the ring.

E***N
24 Apr 2019

Delivery is slightly less than a month. The ring is beyond expectations. In this store the goods are very high quality. Looks expensive-rich.

N***a
12 Apr 2019

Delivery 2 weeks. The ring is exquisite, large, but it looks neat on the finger. Packaging, as always, flawless. Stunning work of the store (and assortment, and delivery). Thank you very much.

Super hot! Several others have checked this out in the last few hours

GEM’S BALLET Natural Smoky Quartz Gemstone Cocktail Ring 925 Sterling Sliver Vintage Gothic Rings For Women Gift Party Jewelry

10 Reviews
US $35.85
US $64.99
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