We are proud to offer international shipping services that currently operate in 30 major countries world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Packages from India have fastest shipping time of under 1 week to 10 days and accompany a gift of same or lesser value as the cost of product ordered
Yes. We provide free shipping to 67 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All as ordered, happy, thank you for the gift of earrings, very rekamenduyu.
Paldies, beidzot saņēmu skaistumu! Bija drusciņ ilgāk jāgaida, bet Tas Bija it vērts. Paldies par jauko dāvaniņu!
The product is beautiful and it's just as in advert.
Great product but 3 pieces of pearls are missing inside the necklace that has created gaps, but don't worry, you will get your 5 stars, because your product is great Regards, Gloria
Very beautiful necklace. Thank You
Super fast delivery, 8 light-22 may and parcel in st. petersburg. Beads and earrings are very beautiful and unusual! Neat and heavy. No smell. I'm very happy! As received, immediately in the car dressed, it was cold and clothes are not under these beads, of course. But i could not resist and immediately took a photo)) i liked this set, i will wear it. And i will order more goods in this store. I definitely recommend the product and the store to buy!
Very fast scam. Tovvr is very high quality and corresponds to the description. Beads really liked. Seller many thanks for the good goods and gift-earrings. I recommend.
Enjoy flexible international shipping services that currently operate in over 67 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods