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Product Show

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Shipment & Packing

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Carrier

Estimated Time

Tracking Link

Amount

CPAP

40-60 business days

www.17track.net/index_en.shtml

Less than 200USD

Epacket to US

10-27 business days

EMS

15-25 business days

More than 200USD

DHL

3-10 business days

www.dhl.com

FEDEX

3-10 business days

www.fedex.com

UPS

3-10 business days

www.ups.com

1. We ship items to worldwild within 48 hours by EMS/DHL/FEDEX/UPS or China Post Air Parcel,the shipping way depends on the total amount of your order.

2. Sometimes it may take up to 4-7 weeks due to strict custom Inspection.

3. Packing as follows:

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Payment

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1. We accept Escrow, Western Union, Money Gram , Currently you can pay by VISA,MASTER card and Bank Transfer. More Payment options will be available on Aliexpress in the future.

2. Payment is expected within 7 days from the first purchase date.

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Feedback

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1. We maintain high standards of 5 stars and strive for 100% customer satisfaction, positive feedback is very important for us.

2. We request that you contact us immediately before you give us neutral or negative feedback, so that we can satisfactorily address your concerns.

3. Feedback: Please leave us 5 stars ratings, Thank you!!!

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About us

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1. Once you get your item please inspect it and make sure you get exactly what you paid for. Once you satisfy with our products and service, please leave POSITIVE feedback for us and we will do the same for you, thank you!

2. If you are dissatisfied with our item or service, please follow the good practice to contact us by message before leaving any feedback. We are committed to resolve all issues in a friendly and satisfactory manner. WE ARE HERE FOR YOU!

3. We always reply to messages within 2 business days (We are off-duty on weekends and holidays). If you do not get a response from us, then please check your junk or spam mailbox or kindly send your message to us again as sometimes Aliexpress would fail to forward your message to our mail box.

4. Your opinions about our products or our service are much appreciated!

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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in 30 major countries world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Packages from India have fastest shipping time of under 1 week to 10 days and accompany a gift of same or lesser value as the cost of product ordered

Do you ship worldwide?

Yes. We provide free shipping to 67 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Jewelllery.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://jewelllery.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Super hot! Several others have checked this out in the last few hours

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US $16.99
35 days
Most of our products are made to order hence order processing time can vary from 2 to 4 days.
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