We are proud to offer international shipping services that currently operate in 30 major countries world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Packages from India have fastest shipping time of under 1 week to 10 days and accompany a gift of same or lesser value as the cost of product ordered
Yes. We provide free shipping to 67 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cute charm. In the charm on one side is inserted a photo that is closed with a plastic heart that protects the photo. On the reverse side, the store to choose or make engraving or leave this side clean. The sides of the charm are decorated with hearts. There is an engraving sample. When buying within three days you need to send a photo in personal messages and try to make the image clear. After all, the photo will decrease several times and with a strong decrease the image will be bad different. If you chose a charm with engraving, then the seller needs to write the TeX that you want to see on the decoration. The inscription should not be more than eight characters.
Super fast delivery. Live look better than the picture. I hope it actually silver. I am happy with your purchase.
Shipping fast. Excellent quality for the price you have. And I found the wonderful shocker they sent a keychain gift. Many thanks, I really liked. Seller 100% recommended!!
Top top top ++++ I recommend. Very professional stores and listening very beautiful jewelry I will recommend others in the future
It came in, Garno packed, more selling a keychain as a gift. Zamoviv druzhini, duzha is pre-satisfied. Duje uncle store
very nicely engraved! I was a little bit concerned it would be to big but it's perfect, small and delicate but not to small
Enjoy flexible international shipping services that currently operate in over 67 countries across the world
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