We are proud to offer international shipping services that currently operate in 30 major countries world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Packages from India have fastest shipping time of under 1 week to 10 days and accompany a gift of same or lesser value as the cost of product ordered
Yes. We provide free shipping to 67 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked everything, 28.08 ordered, 24.09 received. With the store did not communicate, the parcel was tracked
It came a little more than a month. I did not communicate with the store. Exactly as in the photo, until in the sock checked, notes Some charms have a sample of 925. Very beautiful bracelet, for such a price especially pleases.
Excited!!! Very beautiful Bracelet. fits perfectly. Have several Models purchased. Are all beautiful. Shipping about 4 Weeks. Recommendation!
June 1 ordered, june 26 received. Dim than in the photo. But it's advertising, what to do... The quality of production is good, even very. There are no flaws, scratches too. I took the spouses, let's see what she says. The previous one with red beads she liked. Etj costume jewelry, so,-turquoise... But as such excellent.
The track was not tracked, received at the post office, a beautiful bracelet, the rhinestones are all in place, the lock is tight, the quality is super, but with the size was mistaken, according to the reviews read, what due to the charms it is necessary to take 2 sizes more (you wear a bracelet 16 cm, take 18, or even 19 cm with a margin), now i do not know what to do, The size is not adjustable, but on my knuckles hangs and flies... Eyes afraid, hands do, i will think how to fix the jamb .. And so the store recommend
All perfect, I loved the quality and speed. Thank you.
Enjoy flexible international shipping services that currently operate in over 67 countries across the world
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