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Welcome to our shop!
Please note:
Through the China Post, AliExpress standard delivery to provide free shipping,
If you want faster courier, please feel free to contact us.
Brand: color culture
Quantity:1 pcs necklace +1 pair earrings
Size:Please see the picture (inches)
Material:zinc alloy + gold-plated

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in 30 major countries world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Packages from India have fastest shipping time of under 1 week to 10 days and accompany a gift of same or lesser value as the cost of product ordered

Do you ship worldwide?

Yes. We provide free shipping to 67 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Jewelllery.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://jewelllery.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

5 stars
(26)
4 stars
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Customer
2 Mar 2020

beautiful

Customer
17 Feb 2020

Szep!

Daniel Sandoval
1 Feb 2020

very nice and good quality set. communication and delivery not very good.

B***h
28 Jan 2020

beau

Customer
3 Jan 2020

Very good quality!

E***a
12 Dec 2019

Beautiful set. The colors are bright, and the performance is very high quality. Pretty massive.

T***a
11 Dec 2019

Delivered quickly, the quality is excellent

V***v
7 Dec 2019

Quality is good, came quickly, I recommend.

E***u
28 Nov 2019

Full of these jewelry! I loved it, that they are not small! Everything is made clear, no criticism at all. Were well packed, VChE it intact. Recommend the 100%

O***a
9 Sep 2019

The set is beautiful, the quality is good, the photo and description matches, delivered quickly. But in one day socks one earring fell already twice (((apparently not a tight lock-you can measure from other earrings (it's carnations)

F***n
27 Aug 2019

Excellent jewelry product is very satisfied with the product thanks to the store for the speed of delivery of the goods

H***r
23 Aug 2019

very nice, thank you

S***e
9 Aug 2019

Very pretty, perfect thank you store

N***a
11 Jul 2019

Everything corresponds to the description. Quality very much, it came quickly enough Seller commandant

E***e
27 Jun 2019

thanks a lot is beautiful

Customer
20 Jun 2019

I'm very satisfied

N***a
17 Jun 2019

A weak one earring holds the rivet not tightly, but took from another set and norms. And so awesome. I really like it.

J***a
17 Jun 2019

very beautiful

Customer
31 May 2019

Bigger than expected and the necklace chain is way too short. Otherwise very nice and vibrant.

F***r
20 May 2019

Very nice store and a very good product.

Madison Weaver
17 May 2019

Very nice

J***h
9 May 2019

Very very beautiful. It's more than I expected. Thank you store.

Customer
7 May 2019

Amazing better than picture high quality , i recommended , thanks for the store for the gift i really appreciate , this is my favorite store

L***a
6 May 2019

The quality is excellent. Packed securely. Number tracking.

L***i
24 Apr 2019

Perfect product! Precise store! 5*

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